Return and Refund Policy


We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We are questing you to committeeman by mail  orders@jitsy.clubto return.

DAMAGED ITEM / LOW QUALITY PRINT

For the fastest resolution, please include a photograph demonstrating the poor quality of the print or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.

We will use this information to help you with your order, and eliminate errors in future printing.

RETURNS shipping cost and restocking fee: 

Thee is no restocking fee. 

There is no cost  for returning  in case  case of this happens when the product is incorrect, damaged by the carrier or defective in another way

 You will be responsible for paying actual shipping cost for your own shipping costs for returning your item in case of  purchased the wrong product, it doesn't fit or they no longer want the item  .

conditions: product condition should be new and with same label ,packaging in box to meet our return policy

If you receive a refund, the cost of return shipping will be deducted from your refund and after getting refund request from you ,we will refund your actual price of products within 30 days .

 The only time we ask for a return is if you wish to cancel an order after it has already begun the shipping process. That is because, at this point, we would not be able to stop production or delivery. Please contact us to arrange the return prior to sending.

 

 address: Jitsy Club Pty Ltd, 7/22 Kingsbury St, Brendale Queensland 4500, Australia

phone number: +61433 271 833

Email: orders@jitsy.club